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Trading terms

General information

Ejvinds APS
CVR:
Nørregade 50
6960 Hvide Sande
Denmark
E-mail: info@ejvinds.dk
Telephone: 97 31 11 14


Payment

The following payment methods can be used:
Dankort, Visa / Dankort, Visa, Mastercard, and Mobilepay.

A larger amount can never be deducted than the amount you have approved.
All prices are in DKK. We reserve the right to change the prices of the products without notice, however, not after a purchase is realized.


Delivery and freight

Shipping rates are stated before ordering and vary by product.
Delivery time is between 1-2 business days.


Return policy

A 14-day full return policy is granted from the day you receive your order.
You must contact us within 14 days of receipt if you want the item returned. By retuning, you are responsible for sending the item, and bear the risk of the item until the item is received at our warehouse.
You lose the right of withdrawal if you break the packaging on the item, or cause hygiene damage to the product and packaging.
If you regret the purchase the item must be sent to:
Nørregade 50
6960 Hvide Sande
Ejvind's Bakery

The order confirmation must be included.


Refund

If you regret your purchase, you will be refunded the full amount that we have received. Including the price of the goods, as well as shipping. However, you will not get a refund for your shipping costs.

We carry out the refund with the same means of payment as you used for the original purchase of the item. The refund will be initiated on the day we receive the returned product.


Complaint

Complaints must be made as soon as possible after you have discovered the defect in your product. Depending on the applicable situation, a refund, discount or exchange of the item is offered.


Personal information

We make registration of the following personal information, in order to be able to ship the item to you.

Name
Address
Phone number
Email

Personal information registered with Ejvinds.dk deleted after five years. 
When personal information is collected through our website, we ensure that it always happens by giving your explicit consent, so that you are informed of exactly what information is collected and why.

We do not store customer information encrypted.
We do not transmit customer information encrypted.

Personal data can be stored and processed internally within the company. Information may be disclosed to selected and trusted third parties to carry out orders, including payment processing and shipping of goods or the provision of other services, including administration, complaints and returns. In addition, personal data may be disclosed to the appropriate authorities, in case of abuse or in criminal proceedings.

By using our website, you give us permission to retrieve your IP address in order to identify your location. This location is used to record which currency you are trading with. You also allow us to place a cookie in your browser, which will be deleted when you close the browser. This Cookie stores your chosen currency so that you can complete the purchase in this currency. The cookie is destroyed when you close the browser window.


Under no circumstances do we sell our customers ' data.